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| == Introduction == | | == Introduction == |
− | One of the important preoccupations of top management is the improvement of managerial performance<ref>Adhia, H., Nagendra, H. R., & Mahadevan, B. (2010). Impact of adoption of yoga way of life on the emotional intelligence of managers. ''IIMB Management Review'', ''22''(1-2), 32-41.</ref>. Over the last several decades management researchers have developed constructs to identify the factors that influence managerial performance, and have sought to provide a framework to explain performance. In this context, there is a popular perception that individuals of seemingly average intelligence often do well in their professional and personal lives, whereas people with high IQ often struggle with life’s challenges. Therefore, it would be useful to question the assumption that general intelligence is a sufficiently good predictor of success in life. Earlier researchers have suggested that other attributes may be better determinants<ref>Goleman, D. (1995). Emotional intelligence. New York: Bantam.</ref><ref>Sternberg, R. J. (1993). Intelligence is more than IQ: The practical side of intelligence. ''Journal of Cooperative Education'', ''28''(2), 6-17.</ref><ref>Sternberg, R. J. (1996). IQ counts, but what really counts is successful intelligence. ''NASSP Bulletin'', ''80''(583), 18-23.</ref><ref>Tapia, M. (2001). Measuring emotional intelligence. ''Psychological Reports'', ''88''(2), 353-364.</ref>. There is a vast repository of knowledge and accumulated experience in India on the role of yoga as a way of life in enabling individuals to lead successful and satisfied lives (see for example Becker, 2000<ref>Becker, I. (2000). Uses of yoga in psychiatry and medicine. ''Complementary and alternative medicine and psychiatry'', ''19'', 107-145.</ref>; Srinivas, 1994<ref>Srinivas, K. M. (1994). Organization development: Maya moksha. ''Work Motivation Models for Developing Country. New Delhi: Sage Publications''.</ref>). More specifically, the Bhagavad Gita, which explicates on yoga, sees that yoga begets high efficiency in work<ref>Ranganathananda, S. (2000). Universal message of the Bhagavad Gita.</ref> opening up possibilities of connections with managerial performance. | + | One of the important preoccupations of top management is the improvement of managerial performance<ref name=":1">Adhia, H., Nagendra, H. R., & Mahadevan, B. (2010). Impact of adoption of yoga way of life on the emotional intelligence of managers. ''IIMB Management Review'', ''22''(1-2), 32-41.</ref>. Over the last several decades management researchers have developed constructs to identify the factors that influence managerial performance, and have sought to provide a framework to explain performance. In this context, there is a popular perception that individuals of seemingly average intelligence often do well in their professional and personal lives, whereas people with high IQ often struggle with life’s challenges. Therefore, it would be useful to question the assumption that general intelligence is a sufficiently good predictor of success in life. Earlier researchers have suggested that other attributes may be better determinants<ref>Goleman, D. (1995). Emotional intelligence. New York: Bantam.</ref><ref>Sternberg, R. J. (1993). Intelligence is more than IQ: The practical side of intelligence. ''Journal of Cooperative Education'', ''28''(2), 6-17.</ref><ref>Sternberg, R. J. (1996). IQ counts, but what really counts is successful intelligence. ''NASSP Bulletin'', ''80''(583), 18-23.</ref><ref>Tapia, M. (2001). Measuring emotional intelligence. ''Psychological Reports'', ''88''(2), 353-364.</ref>. There is a vast repository of knowledge and accumulated experience in India on the role of yoga as a way of life in enabling individuals to lead successful and satisfied lives (see for example Becker, 2000<ref>Becker, I. (2000). Uses of yoga in psychiatry and medicine. ''Complementary and alternative medicine and psychiatry'', ''19'', 107-145.</ref>; Srinivas, 1994<ref>Srinivas, K. M. (1994). Organization development: Maya moksha. ''Work Motivation Models for Developing Country. New Delhi: Sage Publications''.</ref>). More specifically, the Bhagavad Gita, which explicates on yoga, sees that yoga begets high efficiency in work<ref>Ranganathananda, S. (2000). Universal message of the Bhagavad Gita.</ref> opening up possibilities of connections with managerial performance. |
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− | This article utilizes the concept of emotional intelligence (EI) defined by earlier researchers to measure managerial performance, and explores the yoga way of life as a potential tool to influence the EI of individuals. | + | This article utilizes the concept of emotional intelligence (EI) defined by earlier researchers to measure managerial performance, and explores the yoga way of life as a potential tool to influence the EI of individuals<ref name=":1" />. |
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| == Emotional intelligence == | | == Emotional intelligence == |
− | Emotional intelligence (EI) is ‘a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate between them, and to use this information to guide one’s thinking and action’<ref>Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. ''Imagination, cognition and personality'', ''9''(3), 185-211, Page 5. </ref>. Goleman (2000)<ref name=":0">Goleman, D. (2000). Leadership that gets results. ''Harvard business review'', ''78''(2), 4-17.</ref> identifies five components of EI self-awareness, self-regulation, motivation, empathy and social skill. In a later work<ref>Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey, & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications New York: Basic Books. Page 5. </ref> Mayer and Salovey defined EI as the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. Their definition of EI refers to the underlying intelligence factors that they feel are necessary in order to develop emotional competence (EC) skills. While the definition of EI is useful for making a distinction between general intelligence and emotional intelligence, the concept of EC is relevant if we have to talk about using EI for organisational success. The EC framework identifies two main categories: '''personal competence''' and '''social competence.''' A comparison of the dimensions considered by Goleman (1998)<ref>Goleman, D. (2009). ''Working with emotional intelligence''. A&C Black.</ref> and the framework offered by the Consortium for Research on Emotional Intelligence<ref>Consortium for Research on Emotional Intelligence in Organizations. (2004). Emotional competence framework. www.eiconsortium.org/research/emotional_competence_framework.htm</ref> (2004) reveals many similarities, and Goleman’s influence on the latter is evident. An analysis of these definitions and characteristics of EI leads us to conclude that EI is different from traditional views of intelligence based on cognitive factors suggesting a different kind of aptitude that is founded entirely on noncognitive aspects of behaviour<ref name=":0" />. Goleman’s research, conducted in 200 large, global companies reveals that - EI especially at the highest levels of a company is the sine qua non for leadership<ref name=":0" />. | + | Emotional intelligence (EI) is ‘a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate between them, and to use this information to guide one’s thinking and action’<ref>Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. ''Imagination, cognition and personality'', ''9''(3), 185-211, Page 5. </ref>. Goleman (2000)<ref name=":0">Goleman, D. (2000). Leadership that gets results. ''Harvard business review'', ''78''(2), 4-17.</ref> identifies five components of EI self-awareness, self-regulation, motivation, empathy and social skill. In a later work<ref>Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey, & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications New York: Basic Books. Page 5. </ref> Mayer and Salovey defined EI as the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth. Their definition of EI refers to the underlying intelligence factors that they feel are necessary in order to develop emotional competence (EC) skills. While the definition of EI is useful for making a distinction between general intelligence and emotional intelligence, the concept of EC is relevant if we have to talk about using EI for organisational success. The EC framework identifies two main categories: '''personal competence''' and '''social competence.''' A comparison of the dimensions considered by Goleman (1998)<ref name=":2">Goleman, D. (1998). Working with emotional intelligence. New York: Bantam.</ref> and the framework offered by the Consortium for Research on Emotional Intelligence<ref>Consortium for Research on Emotional Intelligence in Organizations. (2004). Emotional competence framework. www.eiconsortium.org/research/emotional_competence_framework.htm</ref> (2004) reveals many similarities, and Goleman’s influence on the latter is evident. An analysis of these definitions and characteristics of EI leads us to conclude that EI is different from traditional views of intelligence based on cognitive factors suggesting a different kind of aptitude that is founded entirely on noncognitive aspects of behaviour<ref name=":0" />. Goleman’s research, conducted in 200 large, global companies reveals that - EI especially at the highest levels of a company is the sine qua non for leadership<ref name=":0" />. |
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− | A person can have first class training, an incisive mind, and a large supply of good ideas, but without EI it is unlikely that s/he will make a great leader. Goleman (1998) reports that emotional quotient (EQ) is twice as important as technical skills and intelligence quotient (IQ) for success in jobs at all levels, more so at the highest level in a company. Goleman suggests that the difference between star performers and average ones in senior leadership positions can be attributed more to EQ factors than to cognitive abilities. Emotional quotient has a champion in none other than Mahatma Gandhi who opined, ‘I know that ultimately one is guided not by the intellect, but by the heart. The heart accepts a conclusion for which the intellect subsequently finds reasoning. Man often finds reason | + | A person can have first class training, an incisive mind, and a large supply of good ideas, but without EI it is unlikely that s/he will make a great leader. Goleman (1998)<ref name=":2" /> reports that emotional quotient (EQ) is twice as important as technical skills and intelligence quotient (IQ) for success in jobs at all levels, more so at the highest level in a company. Goleman suggests that the difference between star performers and average ones in senior leadership positions can be attributed more to EQ factors than to cognitive abilities. Emotional quotient has a champion in none other than Mahatma Gandhi who opined, ‘I know that ultimately one is guided not by the intellect, but by the heart. The heart accepts a conclusion for which the intellect subsequently finds reasoning. Man often finds reason in support of whatever he wants to do.<ref>Chakraborty, S. K., & Chakraborty, D. (2008). Spirituality in management - Means or end? Oxford University Press. Page 41</ref> |
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− | Exhibit 1 The five components of emotional intelligence at work.
| + | Researchers have long debated whether leaders are born or made. One can see a similar debate about EI. Are people born with certain levels of empathy, or do they acquire empathy as a result of life’s experiences? It appears that the answer is ‘both’. Scientific inquiry strongly suggests that there is a genetic component to EI, and psychological and developmental research indicate that nurture plays a role as well<ref name=":1" />. |
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− | Definition Hallmarks
| + | While the debate on the relative influence of nature and nurture continues, research and practice clearly demonstrate that EI can be learned<ref name=":0" />. |
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− | Self-awareness The ability to recognise and understand one’s moods,
| + | == Yoga way of life and its relevance to emotional intelligence == |
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− | emotions and drives, as well as their effect on others
| + | === Yoga way of life === |
− | | + | Yoga is one of the six foundations of Indian philosophy and has been used for millennia to study, explain, and experience the complexities of the mind and human existence (Feuerstein, 1998). Patanjali, an ancient yoga sage, in his Yoga Sutras, defined yoga as a technique used to still the mental fluctuations of the mind to reach the central reality of the true self (Iyengar, 1966). Patanjali’s Yoga Sutras outline a skilful way of conducting life that fosters moderation and harmony (Becker, 2000). These guidelines, which include ethical and moral standards of living in addition to postural and breathing exercises, can be used to foster spiritual growth and evolve one’s consciousness. |
− | Self-confidence
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− | Realistic self assessment
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− | Self deprecating sense of humour
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− | Self-regulation The ability to control or redirect disruptive
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− | impulses and moods; comfort with ambiguity
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− | A propensity to suspend judgmentdto think
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− | before acting
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− | Trustworthiness and integrity
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− | Openness to change
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− | Motivation A passion to work for reasons that go beyond
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− | money or status
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− | A propensity to pursue goals with energy
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− | and persistence
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− | Strong drive to achieve
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− | Optimism, even in the face of failure
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− | Organisational commitment
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− | Empathy The ability to understand the emotional
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− | makeup of other people
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− | Skill in treating people according to their
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− | emotional reactions
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− | Expertise in building and retaining talent
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− | Cross-cultural sensitivity
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− | Service to clients and customers
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− | Social skill Proficiency in managing relationships and
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− | building networks
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− | The ability to find common ground and
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− | build rapport
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− | Effectiveness in leading change
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− | Persuasiveness
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− | Expertise in building and leading teams
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− | Source: Goleman (2000).
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− | Exhibit 2 Framework for emotional intelligence.
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− | Personal competence Social competence
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− | Self-awareness Emotional awareness
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− | Accurate self assessment
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− | Self confidence
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− | Leveraging diversity
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− | Political awareness
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− | Social awareness Empathy
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− | Service orientation
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− | Developing others
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− | Self-regulation Self control
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− | Trustworthiness
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− | Conscientiousness
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− | Adaptability
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− | Innovativeness
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− | Social skills Influence
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− | Communication
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− | Leadership
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− | Change catalyst
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− | Conflict management
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− | Building bonds
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− | Collaboration and cooperation
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− | Team capabilities
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− | Self-motivation Achievement drive
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− | Commitment
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− | Initiative
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− | Optimism
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− | Source: Consortium for Research on Emotional Intelligence (2004).
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− | in support of whatever he wants to do’ (in Chakraborty & Chakraborty, 2008, p 41). Researchers have long debated whether leaders are born or made. One can see a similar debate about EI. Are people born with certain levels of empathy, or do they acquire empathy as a result of life’s experiences? It appears that the answer is ‘both’. Scientific inquiry strongly suggests that there is a genetic component to EI, and psychological and developmental research indicate that nurture plays a role as well. While the debate on the relative influence of nature and nurture continues, research and practice clearly demonstrate that EI can be learned (Goleman, 2000). Yoga way of life and its relevance to emotional intelligence Yoga way of life Yoga is one of the six foundations of Indian philosophy and has been used for millennia to study, explain, and experience the complexities of the mind and human existence (Feuerstein, 1998). Patanjali, an ancient yoga sage, in his Yoga Sutras, defined yoga as a technique used to still the mental fluctuations of the mind to reach the central reality of the true self (Iyengar, 1966). Patanjali’s Yoga Sutras outline a skilful way of conducting life that fosters moderation and harmony (Becker, 2000). These guidelines, which include ethical and moral standards of living in addition to postural and breathing exercises, can be used to foster spiritual growth and evolve one’s consciousness.
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| The yoga way of life encompasses the philosophy of | | The yoga way of life encompasses the philosophy of |